NQBP provides pilotage services at the Port of Mackay and the Port of Hay Point.
The Ports of Mackay and Hay Point are compulsory pilotage areas. All ships that are 50 m or more proceeding within the pilotage areas must either carry a licensed marine pilot or be under the command of a master who holds a pilotage exemption certificate for the area.
Maritime Safety Queensland (MSQ) may grant a master an exemption from pilotage within a declared Queensland pilotage area. Exemptions to shipping are not available for offshore terminals such as Hay Point. Please contact the MSQ Mackay office for more information.
On boarding the ship, the pilot and master will conduct an exchange of information with the master providing ship specific details and problems to be noted. The pilot will provide a plan of approach taking into account the local port specific details. The pilot must be given the navigational conduct of the vessel while the master retains overall command of the vessel. Ongoing advice to the bridge team is provided by the pilot.